Lockouts · Kawartha Lakes
Broken Key Extraction
Overnight the deadbolt froze, and this morning the key would only turn partway.
In plain words
What you have when the locksmith leaves matters as much as what was removed. The fragment is out and shown to you. The cylinder has been cleaned of grit, its pins and springs checked, and dressed with the lubricant its maker specifies. A new key has been cut from the key code or by reading the cuts on the two halves with a gauge, not copied from a worn original, and tested from both sides with the door open and closed. If the key broke because the lock was on its way out, a rekey or a replacement cylinder is offered as its own decision, explained first.
How the visit goesThe padlock on the shed has been stiff all summer. Today the key twisted, cracked at the tip, and left the end buried deep in the keyway. The rest came out in your hand, and the padlock is still closed.
Broken Key Extraction
How the visit goes
Checks particular to a vehicle
A car adds a few questions. Did the key break in the door, the trunk or the ignition? Does the head in your hand hold a transponder chip or remote, and does the car start with the spare if there is one? Is the steering wheel locked, which can hold an ignition cylinder under tension and pin the fragment in place? Do the other doors open with the same key, or is the vehicle on a different key for the ignition and doors? These answers decide whether the job is a door extraction and a new blade, or an ignition extraction that needs the wheel freed and the wafers checked first.
Bringing the plug back to rest
Nothing slides out of a rotated plug, because the pins that the key lifted are still sitting at the shear line and holding the blade. So when the key snapped mid-turn, the first job is to return the plug to its resting position. The locksmith applies gentle rotational pressure with a tension tool, feeling for the point where the pins drop back into the plug and the keyway lines up with the cylinder body. Sometimes a light tap on the face helps the pins settle. Only once the plug is at rest is the fragment free to move, and only then do the extractors go in.
A lock that turns like it should
The visit closes with the lock proving itself. The new key goes in fully, turns through its full travel and comes out without a catch, from both sides, first with the door swung open, then with it shut against the strike. The bolt is watched seating fully in its pocket. You are shown the fragment that came out and told what condition the cylinder was in. Anything the locksmith noticed, a strike screw backing out or a hinge that has dropped, is pointed out so it is not a surprise later. The door is locked with your own new key as the last act of the visit.
Broken Key Extraction
In the van
Key gauge and decoder
Lock de-icer
Tension tool for resetting the plug
Manufacturer-approved cylinder lubricant
Compressed air for the keyway
Broken Key Extraction
What affects the quote
Vehicle key electronics
Fitting a new blade to a chip head, or moving the chip and remote into a new shell, is separate from the extraction and quoted as such, as is any ignition check.
Door or strike adjustment
When the key broke because the bolt was binding in a swollen or sagging door, correcting hinges, strike or weatherstrip is offered and quoted as its own item.
Locked or unlocked door
If the door is locked, the extraction is followed by opening it, which is quoted as its own part of the visit. If the door is open, the work is extraction and securing.
What to have ready
- Had the key been needing extra force or a wiggle lately?
- Do you own, rent or manage the property, and is identification with you?
- Was the lock frozen or the door swollen when it happened?
Broken Key Extraction: questions
QuestionsWill extracting the piece damage my lock?
Extractor tools grip the key, not the lock, and are meant to leave the pins, springs and plug as they were: hooks and spirals ride in the keyway grooves beside the fragment and draw it out the way the key travels. It is not certain, though; a deeply lodged fragment or a prior failure can still leave a lock, especially a vehicle cylinder, needing further work. Damage most often comes from what happens before the locksmith arrives, mainly tweezers, screwdrivers and glue, which is why leaving the keyway alone matters.
Will the lock work again once the piece is out?
In most cases yes, and it is tested in front of you with a key that fits. The inspection after extraction is where the honest answer lives: if the pins, springs and cap are sound and the keyway is clean, the cylinder goes back into service with a fresh key. If wear or damage caused the break, that is explained and a rekey or new cylinder is offered as a separate choice.
Should I rekey or replace the lock afterwards?
Only if the inspection finds a reason. A clean cylinder with sound pins goes straight back to work with a new key. Rekeying makes sense when the pins are worn and sticking, or when a lost or unaccounted key shares the same cut. Replacement is for a cylinder that is corroded, cracked or of a grade that will keep eating keys. Each is offered as its own decision, not bundled in.
Related services
- Business Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on both doors and no keys came with them.
- Break-In Damage Lock RepairThe back door looks closed until you touch it.
- Seized & Jammed Lock OpeningEvery time you pull the key out of the side door it comes away gritty.